Episodes

Tuesday Feb 07, 2023
Today’s Certified Vehicles Market (with Tom Love)
Tuesday Feb 07, 2023
Tuesday Feb 07, 2023
With Future Cost becoming the biggest concern of the millennial generation of buyer, Certified Pre-Owned Vehicles are among the most sought-after option.
Join Bob Grill and Special Guest: Tom Love, Certified Used Vehicle Program Manager at Hyundai Motor America, as they discuss how the industry got here, and how dealers can make the most of the opportunities presented.
Tom Love was born and raised in Boston getting his start in the automotive industry in 1987, with the past 20 years at Hyundai Motor America working throughout the company before becoming the Certified Used Vehicle program manager.

Tuesday Dec 06, 2022
The Industry had to Evolve ... Even Your Partners (with Ryan Mulligan)
Tuesday Dec 06, 2022
Tuesday Dec 06, 2022
Dealerships had to change to reflect the current times, but so did the dozens of partners to dealers around the country to better serve and assist.
Join Bob Grill and Special Guest: Ryan Mulligan, Director of Partner Development at CARFAX, inc. as they discuss the evolution of Dealer Partners to be an even more valuable asset.
Ryan Mulligan serves as the Director of Partner Development at Carfax overseeing a network of 200+ partnerships. With over 15 years of automotive industry knowledge & experience his focus is centered on fulfilling the Carfax mission statement of building products that helps millions of people shop, buy, own and sell used cars with more confidence.

Tuesday Nov 22, 2022
The New Automotive Horizon (with Kraig Quisenberry)
Tuesday Nov 22, 2022
Tuesday Nov 22, 2022
The automotive industry has been rapidly changing in the last few years, igniting new perspectives.
Join Bob Grill of CARFAX and Kraig Quisenberry, Executive Vice President of ACV - Major Accounts, as they discuss the current changes in the automotive industry, and what is in store on the horizon!
As Vice President of Major Accounts for ACV Kraig is a nationally recognized speaker of new technology, including process improvement, with proven success achieving employee utilization to help companies go further faster.

Tuesday Nov 08, 2022
How Sales and Service Should Come Together (with Lyndsey Rodriguez)
Tuesday Nov 08, 2022
Tuesday Nov 08, 2022
The Sales Department and Service Department, in many dealerships, have a very adverse relationship.
Join Bob Grill and Special Guest Lyndsey Rodriguez from Team Velocity Marketing, as they discuss how the partnership of a Dealership’s Sales and Service Departments can lead to immense success for your dealership and your customers!
Lyndsey Rodriguez works as the Senior Vice President of OEM and Enterprise Accounts for Team Velocity Marketing.

Tuesday Oct 25, 2022
What Customers Expect Today (with Lyndsey Rodriguez)
Tuesday Oct 25, 2022
Tuesday Oct 25, 2022
Your regular coffee shop knows what you want once going in; Amazon knows exactly what you’re interested in by your shopping history; yet the same routine is repeated time and time again in dealerships across the country, regardless of if someone is loyal to that dealership or not.
Join Bob Grill and Special Guest Lyndsey Rodriguez from Team Velocity Marketing, as they discuss the expectations from automotive customers today!
Lyndsey Rodriguez works as the Senior Vice President of OEM and Enterprise Accounts for Team Velocity Marketing.

Tuesday Oct 11, 2022
Battling Outside Influences
Tuesday Oct 11, 2022
Tuesday Oct 11, 2022
With rising interest rates and inflation, the buying public has become much more cautious when buying a vehicle, new or used.
Join Bob Grill and DJ Sherwood of CARFAX as they discuss how dealers can navigate the changing economic tides.

Tuesday Sep 27, 2022
Maximizing Opportunities
Tuesday Sep 27, 2022
Tuesday Sep 27, 2022
The Automotive industry has been shifting and dealers are looking for ways to sell their inventory. Join Bob Grill and DJ Sherwood as they discuss how to Maximize your Opportunities on inventory.

Tuesday Sep 13, 2022
A Change in Customer Concerns
Tuesday Sep 13, 2022
Tuesday Sep 13, 2022
The world is changing, and a new generation is the vast majority of the buying public. Bob Grill and DJ Sherwood discuss the new concerns that have arisen and how Dealerships can address them.

Tuesday Aug 23, 2022
Don’t Miss Opportunities
Tuesday Aug 23, 2022
Tuesday Aug 23, 2022
Inventory is becoming increasingly difficult to sell with fierce competition; Join Bob Grill and DJ Sherwood as they discuss how each vehicle stands on it’s own and to not miss opportunities.

Tuesday Aug 09, 2022
Reaction Leads to Transaction (with Marcy Medinger)
Tuesday Aug 09, 2022
Tuesday Aug 09, 2022
Are you getting the most out of your social media efforts? Marcy Medinger joins the Just the Fax Podcast to walk you through ways to improve your presence Online.
Marcy Medinger is the Chief Optimizer and Founder of MMDealer Advocates having spent over 20 years gaining invaluable experience as a student of digital marketing and technology. Marcy now applies the wisdom of lean process management, organic lead generation and efficient digital practices to her business in order to ensure clients are getting the most bang for their buck!